Welcome to College Street Medical Practice
IMPORTANT – Please do not contact the surgery requesting proof of COVID-19 vaccination
Instead, please see www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.
You can either download the NHS app or you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.
We thank you for your support during these busy times.
IMPORTANT – INFORMATION ABOUT THE COVID-19 VACCINATION
Please do not contact the Practice regarding the Covid vaccine. If you are eligible, we will contact you as and when any vaccine does become available. Updates will follow. Thank you.
IMPORTANT – 20/11/2020: You will no doubt have heard in the media today, 20.11.2020, that those age 50-64 will be able to receive a flu vaccine from 1/12/20. General practices are learning this information at the same time as you. Practices are doing all they can to prepare and source vaccines, they will be in contact with patients as soon as they are able. In the meantime please do not contact your surgery about flu vaccines if you are in this group until you are asked to do so.
IMPORTANT: During the pandemic the Practice continues to provide an effective service to all our patients but it is now necessary to operate a telephone triage system. When you call, the receptionist will ask you some personal details, including your name, date of birth, address and the nature of your call. This information will be treated with respect and confidential. The receptionist will then arrange for the most appropriate person of the team to call you back
Due to the amount of calls we receive daily it is important that you are available to take the call when we ring back. If you are unavailable your enquiry will be closed and you will need to ring back on a different day when you are able to take the call from us.
During the Pandemic the Practice has changed the way it works, should you wish to order your repeat medication please contact the Medicines Order Line on 0115 855 0260. but if they are busy and unable to take your call please contact the Practice, ideally try and avoid the busier times and try after 2pm when hopefully the phone lines are less busy.
Please do not attend the Practice without a pre booked appointment. This precaution is necessary to help reduce the risk of transmitting the virus.
Should you wish to speak to one of the Medical secretaries, regarding a recent referral to hospital, please contact them during their normal working hours which are Monday to Friday 9am – 3pm.
IMPORTANT: As of today, 23rd March 2020, due to exceptional circumstances and following the latest guidelines we are no longer able to book routine appointments.
If you have an appointment already booked this is going to be held as a telephone consultation. If you have any queries please telephone the surgery.
“We aim to improve our patient experience, well-being and treatment by providing safe and effective care in a non-judgemental way. We continuously strive to communicate effectively to encourage openness and transparency throughout our patient care”
We pride ourselves on being a small and friendly Practice. We aim to give you the best possible standard of care. Your treatment will be given after discussion and consent by yourself by the most appropriately qualified member of the team. It is important that you understand all the information offered to you, so if in doubt, please ask. We offer a wide variety of services within normal surgery times. These include: chronic disease management such as diabetes, respiratory disease and heart disease, contraception including coil and implant, minor surgery, joint injections, INR, smears, holiday and routine immunisations, antenatal and postnatal clinics and NHS health checks.
We are supported in the community by Erewash Health, Derbyshire Health United, District Nurses, Macmillan Nursing and a Health Visiting team who will treat or visit patients in the community if necessary.
College Street (Main Site)
- Monday: 8.00am – 6.30pm
- Tuesday: 8.00am – 6.30pm
- Wednesday: 8.00am – 6.30pm
- Thursday: 8.00am – 6.30pm
- Friday: 8.00am – 6.30pm
If you have recently travelled to China and are concerned you may have viral infection, we ask that you DO NOT visit the surgery, instead please contact the surgery and a GP will phone you to discuss your symptoms.
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