Book Online

Online Appointments

Online booking of appointments and ordering of repeat prescriptions

Obtaining a user name and password

In order to use our online services you must be 16 years old or over. You first need to come in person to the surgery and produce some form of photo ID. The photo ID could be

• A driving licence
• A passport
• A bus pass
• A student union card
• A membership of a sports club

A user name and password will only be issued to a patient registered at the surgery who can produce their own ID. This is a legal requirement to protect the confidentiality of each patient’s information. Unfortunately we cannot issue a user name and password to a family member or friend of a patient.

The receptionist will give you a printout of your user name and password and this will become active within 24 hours of it being generated. When you have these details, click on the link below and log into SystmOnline.

Login to SystmOnline

Please be aware that if you allow another person to know your password, they will have access to your information about past appointments and current medication. We do not advise any patients to disclose their password.

When you log in for the first time it is advisable to change your password to something that is more memorable to you. Your new password must contain letters, at least one number and at least one punctuation symbol. It would also be very helpful if you would click on Change Contact Details and enter your email address and mobile phone number, along with any other information that may have changed recently.

Booking an appointment

If you click on Book Appointment you will see the appointments available for booking up to one week in advance. Appointments are made available at 8.00 am each day for up to a week ahead. You may only book one online appointment at a time so if you require more than one please ring the surgery in the normal way.

When you have selected and booked your appointment you will have the option to print out a booking confirmation if you wish. You can also check that your appointment is booked by clicking on View Future Appointments.