The Practice will continue to keep their patients up to date with the most relevant information as and when we receive it.
The guidelines are changing daily and we are very much lead by the Government.
24th June 2020
Covid-19 – The compulsory wearing of face covering on Public Transport
There are certain groups of people who are exempt from this requirement and they include:
- children under the age of 11,
- people with disabilities
- those with breathing difficulties or
- those who are travelling with someone who relies on lip reading.
At this stage there is no requirement for the Practice to issue exemption letters for patients who are unable to wear face coverings, as the Government guidance clearly defines the exemptions to this requirement. The responsibility for issuing exemptions is with the transport provider, not the GP Practice
If you are attending the Practice for any reason it is important that you adhere to the social distancing measures which are in place while at the Practice. As an extra precaution we are also requesting that you wear a face covering. This can be in the form of a scarf, a handmade mask or one that you have purchased yourself. Unfortunately the Practice are unable to supply any patient with a face mask and should you attend your appointment without one you may be asked to re-schedule your appointment.
15th June 2020
All patients attending GP surgeries across Derbyshire will be asked to wear face coverings. From Monday 15 June it will be compulsory to wear face coverings on public transport and in hospitals in England. To protect patients and NHS staff, Derbyshire GP practices are to follow suit by urging patients to provide, and wear their own face coverings in surgeries, as well as continuing to follow hand-washing and social distancing guidelines. As per government guidance, exemptions apply to very young children (under the age of 2), disabled patients and those patients with breathing difficulties.
21st May 2020
The Practice continues to consider patients and staff safety during this very challenging times.
Like all other Practices, hospitals, shops, banks, etc we have had to make some changes in the way we work. We appreciate your co-operation.
The Practice has and will continue to remain open throughout, although some things have changed.
We are currently operating a telephone triage system, therefore should you have any medical concerns please ring the Practice and one of the reception team will be able to advise you further and arrange for a qualified member of the clinical team to call in back. We have introduced video consultations recently which is proving very useful.
Please do not attend the Practice without a pre-booked appointment.
We are also have recently introduced a one way system in the Practice, for which we would appreciate if you would adhere too.
When you attend the Practice for your appointment we request that you wear some form of mouth and nose covering. This can be a scarf, a handmade mask or a mask you have purchased yourself. The practice are not in a position to be able to supply you with a mask as we have limited stock. Should you chose not to wear a mask when attending the Practice you may be refused entry to the Practice.
The waiting area has restricted access and the number of seats has been reduced, again this is for everyone’s safety, therefore we would appreciate if you attend alone for your appointment unless this is not possible.
Currently we are not taking accepting requests for repeat medication in person, please contact Medicines Order Line, order on line or ring the Practice. All prescription requests will be sent electronically to your nominated chemist. Should you not have a nominated chemist we will automatically send it to Evans on College Street for you to collect directly from them
Should you think you have any symptoms relating to COVID-19 please contact NHS 111 for further advise. Also check out the Gov.uk website as it is updated regularly and contains a vast amount of useful information
Should you have any concerns, or suggestions or wish to complain about the service you have received please contact the Practice Manager.
06th May 2020
We have received a number of queries about the length of time patients should shield for.
Government is currently advising people to shield until at least the 30 June (irrespective of when the letter from the NHS was received) and is regularly monitoring this position. Further information about shielding will be published in due course by Government and individuals currently shielding notified.
- As a reminder, the websites below may contain helpful information about these patients/process:
Highest clinical risk being advised to shield identification methodology – https://digital.nhs.uk/coronavirus/shielded-patient-list/methodology
- Shielded patient list guidance for general practice – https://digital.nhs.uk/coronavirus/shielded-patient-list/guidance-for-general-practice
- Summary of support offers available to those shielding and other vulnerable groups – slide deck attached.
- Government’s shielding guidance – https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19
02nd April 2020
The Practice will continue to be open Monday to Friday 8.00am – 6.30pm for as long as we can as some of the Practice staff are affected by COVID-19.
Should you require any medical advice or care please contact the Practice on 0115 9734502, we are operating a telephone triage system only. One of the reception team will take some details and arrange for an clinician to ring you back.
We will be open on Good Friday and Easter Monday, 8.00am – 4.00pm, should you need to contact us.
We are currently not accepting any requests in person for repeat prescriptions, should you need further supply of your repeat medication please either contact Medicines Order Line, submit your request via the on-line service or ring the Practice.
All prescriptions will be sent to your nominated chemist but if you have not nominated a chemist prior to COVID-19 your prescription will be sent directly to Evans, College Street, Long Eaton.
The whole of the country is facing a difficult few months of uncertainty, please follow the government guidelines, stay at home and stay safe.
25th March 2020
The latest guidelines around staying at home and away from others is available here: Full guidance on staying at home and away from others.
23rd March 2020
Following new guidelines from the Government, information on shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19, is available via the link below:
This above website link gives you the most up to date and accurate information currently available.
Stay at home guidance for households click here: Home guidance for households 23.03.2020
Update on MED3 ‘Fit Note’ for patients with Corvid19 symptoms or self-isolation
Should you have symptoms of Corvid19 or are self isolating to do contact, or other household members with the virus symptoms and are employed, the following information may be useful for you and your employer.
Please note that under these exceptional circumstances the Practice will not be issuing a Med 3 / Fit Note.