college street medical practice, long eaton, nottingham

0115 973 4502

We pride ourselves on being a small and friendly Practice. We aim to give you the best possible standard of care.


Wilsthorpe Academy Update – 7th May 2021

Dear Parent, carer and student,

You will no doubt be aware that there is a significant outbreak of Covid-19 among staff and students at Wilsthorpe Academy.

We understand this is concerning but I’d like to reassure you that we are working closely with the school and Public Health England to take appropriate action to minimise the spread.

We are working to support the school and to ensure all the public health, environmental health and infection, prevention and control actions are being implemented.

We have also put in place two PCR testing centres in the school car park and I’d really appreciate your help to encourage patients who have a direct link to school to attend for testing whether they have symptoms or not.

This means we are asking anyone to take a PCR test who:

  • lives in the same household as a student or member of staff from the school
  • who is part of a childcare or support bubble linked to a staff member or student at the school

The centres are open from 9.30am to 5.30pm until Sunday 9th May. People can just turn up, no need to book.

Using PCR tests will help us the understand the infection rate within the school and the community.

If any of your patients have symptoms please ask them to attend as soon as possible for drive-through testing if they can although walk-in tests will be carried out if they don’t drive or have a car.

Anyone under the age of 16 should be accompanied by an adult. For more information visit –

However it is important that only people with a direct link to the school visit the school testing sites.

Asymptomatic people without a direct link to the school should continue to visit our testing centre at West Park Leisure Centre.

This is available Monday to Friday from 7.45am to 7pm, and Saturdays and Sundays from 7.45am to 4pm.

If they have symptoms, they should self-isolate immediately and order a test online at  or ring NHS 119

I’d also appreciate your continuing help to hammer home the national guidance:

  • Hands: wash your hands regularly
  • Face: wear a face covering when dropping off and collecting your child and in enclosed spaces, such as shops and public transport
  • Space: keep two metres apart from people not in your household wherever possible
  • Ventilation: keep windows and doors open
  • Vaccination: the importance of having both doses

Thanks for doing your bit to keep Derbyshire safe.


Dean Wallace, Director of Public Health Derbyshire

Covid19 Pandemic Update – 19th April 2021

More than a year on many services within General Practice and hospitals are still dealing with the effects of the Pandemic. The Practice has made many changes over this period which include operating a full telephone triage system, reduced face to face appointments, limited the number of patients in the building at any one time, installing protective screens, one way system, but to name a few. Throughout the Pandemic the Practice has continued to be open as usual, offering Health and Wellbeing advise to our patients although this may be via the full  telephone triage system we now have in place.

Should you require any medical advice during these presidential time please contact the Practice  either by email or telephone and the receptionist will  be able to advise further.

Since March 2020 we have continued to offer appointments for some routine procedures such as blood tests, chronic disease management, immunisations and cervical smears, but since the beginning of April 2021 many of the routine Practice Nurse appointments are returning to normal. We continue to ‘recall’ patients who are due for a review,  but again should you require any advice please contact the Practice.

Since December 2020 Practices within the Erewash area  have been committed to deliver the Covid vaccination to all eligible cohorts locally at either Long Eaton Health Centre or Littlewick Medical Practice. This programme is working extremely well and we are on course to ensure all patients above the age of 45 are offered a vaccine locally by the end of April 2021. Many of our patients have already had or been invited for their 2nd vaccination.

On behalf of the Practice I would like to take this opportunity to thank you all for your support and consideration over the past year.

Helen Millward (Practice Manager)

23 September 2020

Testing information for patients

At a glance

Supply for COVID-19 tests is not currently meeting demand.  There are things you can do to help:

    • Only book a test if you or someone you care for has specific symptoms of COVID-19
    • To book a test(s) please go to or phone 119
    • DO NOT phone NHS 111, your GP surgery or visit your Emergency Department, as they have no access to tests
    • Testing centres are not walk-in – you will need an appointment and cannot be tested without one
    • If you can’t get a test immediately or near to you keep trying the website address as more tests are added throughout the course of each day and you will often find that you can book a test quickly by trying again

The aim is to get your test results within 48 hours. However, if you have been awaiting your results for longer than five days and want to ask when you should receive them please contact the Coronavirus testing helpline: 0300 303 2713

There is currently a high level of demand for Coronavirus tests so to help the NHS to manage this demand it is important that people consider the advice before applying for a test and go to the right place for their needs.

Should I get tested?

Anyone showing any of the three key symptoms of coronavirus should be able to be tested. The symptoms are:

  • a fever
  • a new continuous cough
  • a loss of smell or taste

Only book a test if you or someone you care for has specific symptoms of COVID-19.

Most people with coronavirus have at least one of these symptoms. The idea of testing is to find people with the virus and keep them isolated to avoid it being spread through the wider community.

Booking a test

  • To book a test(s) please go to or phone 119
  • If you can’t get a test immediately or near to you please do keep trying the website address above as more tests are added throughout the course of each day and you will often find that you can book a test quickly by trying again
  • The aim is to get your test results within 48 hours. However, if you have been awaiting your results for longer than five days and want to ask when you should receive them please contact the Coronavirus testing helpline: 0300 303 2713

If someone in your household starts to have symptoms, then that person must get tested and the rest of the household should self-isolate with them whilst they wait for the results. If other members of the household don’t have symptoms, then they should not get a test – only people with symptoms should get tested. Full guidance on self-isolation is available on

If people are self-isolating or in quarantine, then a negative test result does not mean they can end isolation early. The virus can take time to develop and so a test early on does not prove that they won’t go on to develop the virus. That means people could still be at risk of spreading the disease to other people.

Experiencing an inconclusive test or a delayed result

If an individual receives an inconclusive test result then they should continue to self-isolate and request another test if they still have symptoms. Individuals experiencing a delay with their results are advised to contact the coronavirus testing helpline: 0300 303 2713 who will be able to help or point the people in the right direction. Due to each test having a Unique Reference Number (URN) individuals have to follow up the test results themselves. Individuals are asked not to call their GP practice to book a test, as GPs have no access to the testing system.


The usual September upsurge in coughs and colds in schools is in full swing. It is important to get the message out that these are different from the specific symptoms of COVID-19 and a schematic (Attachment included) may help. In short, a cold or a cough (unless accompanied by a temperature greater than 37.8C or a persistent new cough) are not in themselves a reason to keep children off school.

The Practice will continue to keep their patients up to date with the most relevant information as and when we receive it.

The guidelines are changing daily and we are very much lead by the Government.

covid-19 information

14th August 2020

The regulations for sharing patient data for COVID-19 related activities has been extended until 31 March 2021, as such I have updated the COVID-19 Privacy Notice

Click Here for more information (PDF)

24th June 2020

Covid-19 – The compulsory wearing of face covering on Public Transport

There are certain groups of people who are exempt from this requirement and they include:

  • children under the age of 11,
  • people with disabilities
  • those with breathing difficulties or
  • those who are travelling with someone who relies on lip reading.

At this stage there is no requirement for the Practice to issue exemption letters for patients who are unable to wear face coverings, as the Government guidance clearly defines the exemptions to this requirement. The responsibility for issuing exemptions is with the transport provider, not the GP Practice

If you are attending the Practice for any reason it is important that you adhere to the social distancing measures which are in place while at the Practice. As an extra precaution we are also  requesting that you wear a face covering. This can be in the form of a scarf, a handmade mask or one that you have purchased yourself. Unfortunately the Practice are unable to supply any patient with a face mask and should you attend your appointment without one you may be asked to re-schedule your appointment.

15th June 2020

All patients attending GP surgeries across Derbyshire will be asked to wear face coverings. From  Monday 15 June it will be compulsory to wear face coverings on public transport and in hospitals in England. To protect patients and NHS staff, Derbyshire GP practices are to follow suit by urging patients to provide, and wear their own face coverings in surgeries, as well as continuing to follow hand-washing and social distancing guidelines. As per government guidance, exemptions apply to very young children (under the age of 2), disabled patients and those patients with breathing difficulties.

21st May 2020

The Practice continues to consider patients and staff safety during this very challenging times.

Like all other Practices, hospitals, shops, banks, etc we have had to make some changes in the way we work. We appreciate your co-operation.

The Practice has and will continue to remain open throughout, although some things have changed.

We are currently operating a telephone triage system, therefore should you have any medical concerns please ring the Practice and one of the reception team will be able to advise you further and arrange for a qualified member of the clinical team to call in back. We have introduced video consultations recently which is proving very useful.

Please do not attend the Practice without a pre-booked appointment.

We are also have recently introduced a one way system in the Practice, for which we would appreciate if you would adhere too.

When you attend the Practice for your appointment we request that you wear some form of mouth and nose covering. This can be a scarf, a handmade mask or a mask you have purchased yourself. The practice are not in a position to be able to supply you with a mask as we have limited stock. Should you chose not to wear a mask when attending the Practice you may be refused entry to the Practice.

The waiting area has restricted access and the number of seats has been reduced, again this is for everyone’s safety, therefore we would appreciate if you attend alone for your appointment unless this is not possible.

Currently we are not taking accepting requests for repeat medication in person, please contact Medicines Order Line, order on line or ring the Practice. All prescription requests will be sent electronically to your nominated chemist. Should you not have a nominated chemist we will automatically send it to Evans on College Street for you to collect directly from them

Should you think you have any symptoms relating to COVID-19 please contact NHS 111 for further advise. Also check out the website as it is updated regularly and contains a vast amount of useful information

Should you have any concerns, or suggestions or wish to complain about the service you have received please contact the Practice Manager.

06th May 2020

We have received a number of queries about the length of time patients should shield for.

Government is currently advising people to shield until at least the 30 June (irrespective of when the letter from the NHS was received) and is regularly monitoring this position.  Further information about shielding will be published in due course by Government and individuals currently shielding notified.

02nd April 2020

The Practice will continue to be open Monday to Friday 8.00am – 6.30pm for as long as we can as some of the Practice staff are affected by COVID-19.

Should you require any medical advice or care please contact the Practice on 0115 9734502, we are operating a telephone triage system only.  One of the reception team will take some details and arrange for an clinician to ring you back.

We will be open on Good Friday and Easter Monday, 8.00am – 4.00pm, should you need to contact us.

We are currently not accepting any requests in person for repeat prescriptions, should you need further supply of your repeat medication please either contact Medicines Order Line, submit your request via the on-line service or ring the Practice.

All prescriptions will be sent to your nominated chemist but if you have not nominated a chemist prior to COVID-19 your prescription will be sent directly to Evans, College Street, Long Eaton.

The whole of the country is facing a difficult few months of uncertainty, please follow the government guidelines, stay at home and stay safe.

25th March 2020

The latest guidelines around staying at home and away from others is available here: Full guidance on staying at home and away from others.

23rd March 2020

Following new guidelines from the Government, information on shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19, is available via the link below:

This above website link gives you the most up to date and accurate information currently available.

Stay at home guidance for households click here: Home guidance for households 23.03.2020

Update on MED3 ‘Fit Note’ for patients with Corvid19 symptoms or self-isolation

Should you have symptoms of Corvid19 or are self isolating to do contact, or other household members with the virus symptoms and are employed, the following information may be useful for you and your employer.

Download Information (PDF)

Please note that under these exceptional circumstances the Practice will not be issuing a Med 3 / Fit Note.

IMPORTANT: As of 17th March 2020, due to exceptional circumstances and following the latest guidelines we are no longer able to book routine appointments.

If you have an appointment already booked this is going to be held as a telephone consultation. If you have any queries please telephone the surgery.

IMPORTANT: For the foreseeable future, during the potential outbreak of Coronavirus, the facility for booking an appointment online has been withdrawn.

This is to protect both Patients and staff.  The Practice appreciates your co-operation in this matter.

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About College Street Medical Practice

We pride ourselves on being a small and friendly Practice. We aim to give you the best possible standard of care.

Your treatment will be given after discussion and consent by yourself by the most appropriately qualified member of the team. It is important that you understand all the information offered to you, so if in doubt, please ask.

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