Prescriptions

Ordering Repeat Prescriptions

The easiest ways to order repeat prescriptions are:

Access your NHS account – NHS

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• Fill in a repeat prescription form at the reception desk
• You can order your prescriptions by phoning the Medicine Order Line (MOL) on 0115 855 0260 or by completing the online form that can be found at www.derbyshiremol.nhs.uk .  Please only order your medication when you are down to your last 7 days worth of tablets. If you submit a request before your medication is due to be ordered, then your request may be declined.
• Bring the paper form to the surgery – Monday to Friday from 8:30am to 6.30pm

*To avoid any mistakes, unfortunately we do not take prescription requests over the telephone.

The Practice encourages patients requesting repeat prescriptions.  We use the Electronic Prescription Service; the Practice encourages patients with repeat prescriptions to use this service; please see your Pharmacy for details of how to register.

Collecting your Prescription

Please allow 3 days to process your request – (We will endeavour to complete your prescription request with this timescale however there may be occasions where this may take up to 1 week, please order your prescriptions in enough time to allow for this).

You can change your nominated pharmacy at any time:

• On the app or website where you order your repeat prescriptions
• At your GP practice
• At any pharmacy that accepts repeat prescriptions

Login to SystmOnline

Please be aware that if you allow another person to know your password, they will have access to your information about past appointments and current medication. We do not advise any patients to disclose their password.

When you log in for the first time it is advisable to change your password to something that is more memorable to you. Your new password must contain letters, at least one number and at least one punctuation symbol. It would also be very helpful if you would click on Change Contact Details and enter your email address and mobile phone number, along with any other information that may have changed recently.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these.  They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Medicines A to Z – NHS

Medication Reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

If you are on a long term repeat prescription, you should have a medication review at least once a year.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

• Take it to the pharmacy you got it from or bring it in to the surgery.
• Do NOT put it in your household bin or flush it down the toilet.

About pharmacies

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• Coughs
• Colds
• Sore throats
• Tummy troubles
• Aches & pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy – NHS

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Think Pharmacy First

Did you know the chemists in the area are also offering ‘Think Pharmacy First’. Your local community pharmacists are trained medical professional who can provide free advice on the best treatment for a wide range of illnesses and minor ailments.

As well as free medical advice, your local community pharmacy can now also provide free medication for some illnesses and minor ailments under a scheme called Think Pharmacy First. Think Pharmacy First allows people who receive free prescriptions to go straight to their pharmacist to receive treatment without the need of visiting the GP to get a prescription first.

The scheme is available to adults who are entitled to free prescriptions on the grounds of low income and their children along with all people aged 60 and over.